Privacy Policy
Last Updated: 10/12/2025
MyDermaScope (“we,” “our,” “us”) is committed to protecting your personal information and ensuring a safe, secure experience when you use our website, digital tools, AI analysis features, and consultation services. This Privacy Policy explains how we collect, use, store, and protect your data.
By using our website or services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We collect information to improve your experience, provide accurate analysis, and deliver personalized recommendations.
1.1 Information You Provide Directly
- Name, email address, phone number
- Address or location (if you choose to share)
- Uploaded photos for AI face or scalp analysis
- Messages or details provided during consultations
- Skin, hair, or scalp concerns shared voluntarily
- Payment details (processed through secure payment gateways; we do not store card numbers)
1.2 Information Collected Automatically
- Device type (mobile, desktop)
- Browser type, OS, IP address
- Pages visited and time spent on the website
- Interaction data for analytics and improvement
1.3 Device & Diagnostic Data
(Only if using our tools or uploading readings)
- Skin hydration readings
- Scalp or skin images captured through digital microscopes
- AI-generated analysis results
All diagnostic data is stored securely and used only to improve your analysis experience.
2. How We Use Your Information
Your information helps us offer a personalized, safe, and effective experience. We may use your data to:
- Provide AI face, skin, scalp, and hair analysis
- Improve accuracy of digital diagnostics
- Recommend suitable products or treatments
- Book dermatology consultations
- Respond to your queries or support requests
- Improve website performance and user experience
- Prevent fraud and ensure security
- Comply with legal and regulatory requirements
We never sell your personal data.
3. Sharing Your Information
We may share your data only with:
3.1 Dermatologists & Partner Clinics
To provide consultations or medical guidance.
3.2 Technology Providers
Trusted partners who support features such as:
- AI analysis
- Cloud data storage
- Payment gateways
- Customer support tools
All partners follow strict privacy and security standards.
3.3 Legal Obligations
We may share information if required by law, court order, or government request.
We do not sell, rent, or trade your data with advertisers.
4. How We Protect Your Information
We use multiple security measures to safeguard your data:
- Encrypted servers
- Secure SSL connection (HTTPS)
- Limited access to authorized personnel only
- Regular security audits
- Encrypted storage for sensitive data
- No storing of credit/debit card numbers
Although we follow industry best practices, no online platform can guarantee 100% security. We continually update our systems to minimize risks.
5. Data Retention
We keep your information only as long as necessary to:
- Provide services
- Improve diagnostic accuracy
- Maintain consultation history
- Meet legal requirements
You may request deletion of your data anytime (details in Section 8).
6. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. Cookies help us:
- Load pages faster
- Remember preferences
- Analyze website performance
- Personalize recommendations
You can disable cookies through your browser settings, but some website features may not work correctly.
7. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal information from children.
8. Your Rights
Depending on your region (including India’s DPDP Act), you may request:
- Access to your personal data
- Correction or update of inaccurate information
- Deletion of your data
- Withdrawal of consent
- Information on how your data is used
- Opt-out of marketing communications
To submit a request, you can contact us using the details in Section 10.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
We encourage you to read the privacy policies of any third-party sites you visit.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
MyDermaScope – Privacy Support
Email: info@mydermascope.com
Phone: 8122200377
Address: No 107, Sundaraganesh Nagar, Kadambathur, Tiruvallur, Tamil Nadu India – 631203
We will respond within the standard legal timeframe.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, regulations, or business operations.
The “Last Updated” date will be revised accordingly.
Continued use of our website indicates acceptance of the updated policy.
